RE: what is the protocol used?

  • From: "Jared Johnson" <JaredsJazz@xxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 16 Apr 2003 21:06:43 -0400

When one of our users dial in this way, when they open up an email message
within Outlook, and their email contains an attachment, Outlook freezes
completely. This happens ONLY when an email message has an attachment and
they connect using the procedure mentioned below. After Outlook freezes, it
takes ctrl-alt-del to stop and restart it again.

Has any had this bizarre RAS-connection Outlook attachment problem before?

Thanks, Jared

-----Original Message-----
From: Jared Johnson [mailto:JaredsJazz@xxxxxxxxx]
Sent: Wednesday, April 16, 2003 8:38 PM
To: [ExchangeList]
Subject: [exchangelist] what is the protocol used?

Hi All,

Can someone please tell me the protocol used in this scenario:

We have Exchange 5.5 SP3, with Outlook 2000, on a Win NT 4.0 SP6.

We are using RAS. Someone has a laptop, fully configured for remote dial in.

They bring their laptop home, dial-up to RAS server, and then open up and
use Outlook 2000 just
as if they were sitting here at work. Of course, doing it this way actually
fools the laptop into "thinking" it's located directly on our internal
network, so the user at home has the ability to use all domain resources as

Now, I've done a very small bit of research, and using Outlook 2000 in this
way, it seems that the protocol used is when dialed up to RAS, is: MAPI

Am I wrong in this? Can anyone shed further light on this? Thanks much,

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