RE: user not receiving messages
- From: "Rahil.Warang" <rahil.warang@xxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Mon, 11 Apr 2005 18:30:28 +0400
hi,
Few week back i had a similar problem.GFI Mail Essential was blocking
all my emails.An i thought that i lost it but check your AntiSpam
setting where all Junk Emails are frowarded to.I am sure you will get
it there (i mean to say ur default email id EG: administrator@xxxxxxx
or whatever u ahev kept).Just let me know if it helped and what
AntiSpam u are using.
On Apr 11, 2005 6:20 PM, A. Michael Salim <msalim@xxxxxxxxxxxx> wrote:
> http://www.MSExchange.org/
>
> Hi,
>
> > 1) From the user mailbox, send a test message to yahoo, gmail whatever.
>
> This works, message arrives at gmail.
>
> > 2) From yahoo, gmail, reply back to the same message, does it arrive ?
>
> Message does not show up in mailbox, nor does it bounce back to gmail.
> message tracking center actually sees the message and claims it was
> delivered to user.
>
> > 3) If not, check the user Outlook profile, and confirm the default
> > delivery location is the server mailbox, and not a Personal Folder.
>
> I am checking from OWA, no message. No Outlook client is connected.
> Nothing in junk mailbox either. Somehow the message is getting lost
> between the time that Exchange gets it, and the message is supposedly
> delivered to the Exchange user.
>
> Mike
>
> > -----Original Message-----
> > From: A. Michael Salim [mailto:msalim@xxxxxxxxxxxx]
> > Sent: Sunday, April 10, 2005 1:51 AM
> > To: [ExchangeList]
> > Subject: [exchangelist] user not receiving messages
> >
> > http://www.MSExchange.org/
> >
> > Hi,
> >
> > I am having a really strange issue with one user on an Exchange 2003 box
> > and am scratching my head. All other users (some 120 user) are sending
> > and receiving messages fine, except for this one user.
> >
> > When I send a message to the user (from remote, e.g. test messages from
> > gmail or hotmail), there is no bounce. The Exchange server actually
> > sees
> > the message, and the message tracker also shows the message in it's logs
> > and apparently claims that the message was delivered to the user. But
> > the
> > user's mailbox always shows "no messages". Event logs do not show any
> > errors. The user does not have any filters or anything else configured
> > in
> > Outlook that is swallowing the mesage (I confirmed this by changing the
> > password so even if the user had something wierd configured in their
> > Outlook, they would be blocked from pulling the message down anymore).
> > OWA also shows an empty mailbox. The user is able to send messages, but
> > not receive.
> >
> > It's almost as if the message is arriving at the exchange server, and is
> > being acceptted for delivery to the local user, and then disappearing
> > into
> > some black hole. Very odd.
> >
> > Any ideas where I should look next?
> >
> > Mike
> >
> >
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> ------------------------------------------------------
> Other Internet Software Marketing Sites:
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> Leading Network Software Directory: http://www.serverfiles.com
> No.1 ISA Server Resource Site: http://www.isaserver.org
> Windows Security Resource Site: http://www.windowsecurity.com/
> Network Security Library: http://www.secinf.net/
> Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
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--
Regards,
Rahil.Warang
050 859 84 83
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