RE: reply to message in owa brings up msi

  • From: "Almassud, Abdulmohsen \(MJ\)" <aalmassud@xxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 30 Nov 2005 16:59:54 -0500

I have seen this problem before, and it's about a font type

I don't remembering fixing this problem, because we had office install
over the network, so the MSInstaller finding the cab file it's looking
for and it's all good.

I know supplying Office CD will fix it, but if you figure out another
way let me know please.


MJ Almassud

Network Administrator

MedQuest Associates, Inc. 

4300 North Point Parkway

Alpharetta, GA 30022 

Email: aalmassud@xxxxxxxxxxxxxxxx

Direct: 678-992-7266

Cell: 678-768-4854

Fax: 678-992-7433

-----Original Message-----
From: Harondel J. Sibble [mailto:exchangelist@xxxxxxxxx] 
Sent: Wednesday, November 30, 2005 12:13 AM
To: [ExchangeList]
Subject: [exchangelist] reply to message in owa brings up msi

Bit of an odd one, running exchange 2003 Enterprise on Windows 2003 
Enterprise with an Win2k domain.  End user workstations are mostly
2000/Outlook 2000.  We've upgraded several external users to Outlook
since we couldn't get secure pop and smtp working with Outlook 2000.

We have OWA running and several of the users who have Outlook 2000 on
desktops at work and 1 external user with Outlook 2000 on his laptop
reported the following oddity when using OWA.  For the laptop user, it 
happens on his laptop and for the other users, it happens in their home 
computers.  For the external laptop user, he's since been upgraded to
and I don't know if he's still having the same problem.

Anyhow, the home users, they login to OWA and all is fine until they try
forward an email or reply to an email, at that point windows installer
up and ends up asking for the office 2000 cd, the end users click cancel

several times and can continue forwarding or replying to the email.

I've tried googling and haven't come up with anything so far, still
trying to 
come up with the right search terms.

Any ideas what may cause this and how to resolve it?
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
help@xxxxxxxxx (use pgp keyid 0x3AD5C11D)
(604) 739-3709 (voice/fax)      (604) 686-2253 (pager)

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