Recall rarely works. When Mars is aligned with Jupiter and the Moon is Full, it might work. Best to just not even tell anyone it is there and if they ask, tell them it is an unsupported feature. Bob Fronk bfronk@xxxxxxxxxxxxxxxx -----Original Message----- From: A. Michael Salim [mailto:msalim@xxxxxxxxxxxx] Sent: Tuesday, August 23, 2005 2:16 PM To: [ExchangeList] Subject: [exchangelist] recalling an email http://www.MSExchange.org/ Hi, On one of the Exchange servers I manage, a user tried to recall a message that had been delivered but not yet opend (definitely not opened). Yet, Outlook and/or Exchange came back with "The message could not be recalled". Any ideas where I should look to see why the recall failed? Event logs and message tracker did not show anything related. Are there any other reasons a recall might have failed, other than the user not having opened the message? Does something need to be configured in Exchange to allow recalling of messages? best regards Mike ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: bfronk@xxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx