Eddie, It appears as though this user has deleted whatever was in the PST. PST's do not decrease in size. After files are deleted, you have to run the compaction utility to reduce the size of the PST. So in effect, the file size could be 9 MB's with nothing in the file.... Until the utility is run. Chris -----Original Message----- From: Eddie Kwong [mailto:eddiek@xxxxxxxxxxxx] Sent: Tuesday, March 04, 2003 9:39 AM To: [ExchangeList] Subject: [exchangelist] RE: pst file open/import problem http://www.MSExchange.org/ Hi list members Can any one give me a clue on what happens? My environment: Exchange 2000 server and Outlook2000 on win2k workstation. One of my user has create his own personal folder 'Friends' and place it under the 'Deleted Items' folder ( I really don't know why, but a user is a user ) He tried to achieve the 'Feiends' information and the whole archive process created a 9MB .pst file on his local machine. He tried to retrieve information from this .pst file to a separate new folder by using File->Open->Personal Folder files or Import/Export and what he achieved is after the file open or Import process, he has a new folder structure 'Deleted Items->Friends' under his new folder location and inside Friends, there is no message at all. But his .pst file is around 9MB so there has got to be a lot of info/messages inside. Any clue? Many thanks Eddie ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: eddiek@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: Chris.Wall@xxxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')