Re: problem viewing some email imported into exchange 2003

  • From: Candee Vaglica <candee@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 2 Nov 2005 16:03:06 -0500

Any custom forms?

 On 11/2/05, Harondel J. Sibble <exchangelist@xxxxxxxxx> wrote:
> I am about to lose my marbles, here. I've tried everything I can think of
> and
> the various suggestions on several lists and newsgroups and no joy.
> Running
> exchange 2003 enterprise trial, there was some mixup with the licence
> order
> and we couldn't wait for it to be resolved. Ex2k3 is running on a Win2k3
> member server in a Windows 2000 domain. All email received direct into the
> exchange server after the import of old email is fine, some older stuff
> has
> issues.
> Here is the summary of where I am at. Basically old email that's been
> imported into Exchange 2003 has a small percentage that consistently but
> randomly (same message has the problem each time, just can't find any
> correlation between the message type or who it came from) is unreadable.
> It
> is unreadable in Outlook 2000sp3 (the default in this office), Outlook
> 2003,
> no sp, sp1 or sp2 and OWA. The errors are:
> When you click on one of these messages, the preview pane says
> This item contains active content and cannot be displayed in the preview
> pane, open the item to read it's content
> If you double click the item in folder list view, a popup says
> Can't open this item, the operation failed
> In owa, the listed error for the same message is
> 501/505 not implemented
> This happens both to messages that have attachments and ones that don't.
> If we delete a folder on the exchange side and copy/paste the same folder
> from the pst file, same problem occurs with the same messages.
> When the same message is viewed in outlook from within the pst file, there
> are no issues viewing the message.
> I've tried the oulook import procedure, the drag and drop procedure from
> the
> pst to the exchange mailbox, used exmerge and even imported from outlook
> express (file export in OE), same issue with all the mailboxes. Of the 45
> users or so that were imported, 2 are not having any problems, in both
> cases
> they had only a small amount of mail in their respective pst files.
> The last item I can think to try is upgrading the Exchange server to SP2.
> I
> hope to do that tonight.
> Lastly, if I upgrade to SP2, when the license order arrives and I do the
> reinstall to convert from trial to full version, assuming the cd I get
> does
> not have SP2 already as part of it, what do folks recommend?
> --
> Harondel J. Sibble
> Sibble Computer Consulting
> Creating solutions for the small business and home computer user.
> help@xxxxxxxxx (use pgp keyid 0x3AD5C11D)
> (604) 739-3709 (voice/fax) (604) 686-2253 (pager)
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