RE: postmaster address

  • From: "Tony Anderson" <tandersn@xxxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 30 Jul 2004 14:26:24 -0700

Yes, I have done this already, but it doesn't fix the problem. The
@exchange1 domain no longer exists, only @exchange2 exists now. Somewhere, I
need to change the @exchange1 to @exchange2, does everyone follow me? The
mail never get's back to the server. A failure occurs, a message is sent out
from postmaster@exchange1. A user replies, but exchange1 no longer exists,
so it get's returned to them. I need to change the outgoing address.


----- Original Message ----- 
From: "Fares Rihani (Personal)" <Fares@xxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Sent: Friday, July 30, 2004 1:19 PM
Subject: [exchangelist] RE: postmaster address

> This comes form the Exchange Server help files:
> =====
> Set the SMTP Postmaster Account
> When a message cannot be delivered to someone in your organization, that
> person will receive a non-delivery report (NDR). All NDRs in your
> organization will be sent with the SMTP postmaster's address in the From
> line. Therefore, whenever someone replies to an NDR, either to report
> the delivery failure or to seek help in diagnosing the situation, this
> is the account that will be contacted.
> For this reason, you should use an alias that will proxy replies to
> someone, or a valid SMTP e-mail address, such as user@<domain>.com,
> where <domain> is your organization's default domain. Internet users who
> get an NDR will then be able to reply to it and contact someone who can
> help them. At the very least, your organization will be made aware of
> the delivery problem.
> To set the SMTP postmaster account:
> Start Active Directory Users and Computers: On the Start menu, point to
> Programs, point to Administrative Tools, and then click Active Directory
> Users and Computers.
> Expand the domain in which the account resides, and then click Users.
> In the details pane, right-click the account that will receive
> postmaster mail for your domain, and then click Properties.
> In the Properties dialog, click the E-mail Addresses tab, and then click
> New.
> In New E-mail Address, click SMTP Address, and then click OK.
> In Internet Address Properties, type postmaster@<domain>.com, where
> <domain> is your organization's default domain name.
> =====
> In this case you would only be changing the domain of the postmaster
> email address, which is probably the Administrator user.
> Good luck.
> -Fares
> -----Original Message-----
> From: Tony Anderson [mailto:tandersn@xxxxxxxxxxxxxxxxx]
> Sent: Friday, July 30, 2004 4:00 PM
> To: [ExchangeList]
> Subject: [exchangelist] postmaster address
> hello, I may have asked this question before, but I never got it
> resolved
> and it pops back up every once in a while.
> The situation is: A long time ago... we had a server called EXCHANGE1
> and
> everyone was on it. A year ago, we built a new server EXCHANGE2 and
> moved
> everyone to it, and decomissioned EXCHANGE1.
> However, NDR reports and such still say they are coming from
> postmaster@xxxxxxxxxxxxxxxxxxxx , how can I change this? Where is it
> done? I
> thought I read somewhere it was the "exchange administrator" account,
> but we
> have no such account.
> Thanks!
> Tony Anderson
> Windows Systems Architect
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