hi mark and dolly, i trying to access owa from my lan, it works. checked the iis, and it's fine. but still cannot access owa from outside. another sympton is i can rcv outside email, like free pop mail. rgds, hery ----- Original Message ----- From: "Shevill, Mark M SITI-ITDCE22" <Mark.Shevill@xxxxxxxxx> To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> Sent: Wednesday, September 17, 2003 13:29 PM Subject: [exchangelist] RE: owa won't open http://www.MSExchange.org/ Assuming it works OK from inside the firewall. Do you need to use IP Forwarding to direcct the HTTP request to the correct host? Have you tried it with numerous ID's rather than just one? Is the user enabled for OWA?