RE: outlook is slow

  • From: "Shevill, Mark M SITI-ITDCE22" <Mark.Shevill@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 17 Sep 2003 07:00:04 +0100

This could well be related to port translation for UDP. I have seen this
before with remote users and the fault was with the port that they were
trying to communicate over. I can't remember the exact port numbers but
as I recall, the client was trying to connect over port X and it had
been blocked but this was supposed to get redirected to another port but
depending upon the network path that it was taking was why it failed to
get there some times and not others. Suggest you get a netmon trace to
see the exact port numbers that are being used.  

Mark Shevill
IMG Messaging Technical Lead
Shell Information Technology International Limited
Rowlandsway, Wythenshawe, Manchester M22 5SB, United Kingdom

Tel: +44 161 435 8709 Fax: +44 161 933 3502 Other Tel: +44 7932 625510
Email: Mark.Shevill@xxxxxxxxx

-----Original Message-----
From: PKarumbaiah@xxxxxxxxxxx [mailto:PKarumbaiah@xxxxxxxxxxx] 
Sent: 16 September 2003 17:10
To: [ExchangeList]

Users in are having periodic issues connecting to the mail server.
Many people are getting an error that says that the Mail Server is
unreachable.  They then have to click on retry up to 4 times before they
finally connect and get their e-mail.

Client is outlook 2000/2002 ,accessing remotely with a 5MB link.
Server is Exchange 2000.

please help
Infrastructure  - Chennai
i|Nautix Technologies India Private Limited

Tel : 91(44) 22546000 # 2119
VOIP : 2120

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