Re: outlook hangs on logoff

  • From: "Medeiros, Jose" <jmedeiros@xxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 14 Nov 2005 09:12:38 -0800

Danny bring up a good point. I also had this happen with XP sp1 and with 
Outlook 2003 /2000 Clients. Rebooting the Exchange 5.5 server solved the issue 
for a short time. Apperently when the startup was small the previous IT support 
person installed the Blackberry Enterprise server 2.1 on the same box. As the 
company grew and more and more users wanted a Blackberry this issue started to 
appear more often as the server was low on resources.

Jose Medeiros
ADP | National Account Services
ProBusiness Division | Information Services
925.737.7967 | 408-449-6621 CELL

-----Original Message-----
From: Danny [mailto:nocmonkey@xxxxxxxxx]
Sent: Monday, November 14, 2005 8:30 AM
To: [ExchangeList]
Subject: [exchangelist] Re: outlook hangs on logoff

On 11/14/05, Michelle <estradam@xxxxxxxxxxxxxxxxxx> wrote:
> MS Outlook 2000, PC is XP Pro/SP2. Hangs on logoff. A box appears: Please
> wait while Microsoft Outlook exits. However, it never exits. Have to end
> it in task manager. Tried exiting and logging off under file. Still no
> good. Any suggestions?

We want to find out the following:

1) Network traffic during this time; run a network sniff
2) Any event errors in the event log
3) Any third party Outlook software installed
4) What patch level Outlook is running
5) Server performance; was the server low on resources when the user logged off?


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