Re: outlook hangs on logoff

  • From: Danny <nocmonkey@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 14 Nov 2005 11:30:25 -0500

On 11/14/05, Michelle <estradam@xxxxxxxxxxxxxxxxxx> wrote:
> MS Outlook 2000, PC is XP Pro/SP2. Hangs on logoff. A box appears: Please
> wait while Microsoft Outlook exits. However, it never exits. Have to end
> it in task manager. Tried exiting and logging off under file. Still no
> good. Any suggestions?

We want to find out the following:

1) Network traffic during this time; run a network sniff
2) Any event errors in the event log
3) Any third party Outlook software installed
4) What patch level Outlook is running
5) Server performance; was the server low on resources when the user logged off?


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