That is the behavior that should be expected. The cache is exactly that . cache. As soon as you delete the nk2 file it rebuilds from scratch by what is entered. Am I missing something? From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of gabriel E. Rincon Sent: Tuesday, December 26, 2006 11:52 AM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: outlook 2003 cache Thanks, The behavior I am seeing is that the user has to type the email in again completely (1 tme) before the email gets added to the cache. Is there any way to "force" the cache update? Gabriel _____ From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Howard Rappaport Sent: Tuesday, December 26, 2006 10:33 AM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: outlook 2003 cache Outlook will automatically re-create a new one. If you for some reason wanted the old one back, you should back it up before you delete it. From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of gabriel E. Rincon Sent: Tuesday, December 26, 2006 11:14 AM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: outlook 2003 cache If we need to re-create the nk2 file- is there a procedure? _____ From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Howard Rappaport Sent: Tuesday, December 26, 2006 4:47 AM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: outlook 2003 cache .NK2 . By default in C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook (http://support.microsoft.com/kb/287623) From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Farhan Khan Sent: Tuesday, December 26, 2006 2:49 AM To: Exchange List Subject: [ExchangeList] outlook 2003 cache hi.. can anyone tell me the exact file name which clears the Outlook 2003 cache...like To or CC fields. i remember only that by deleting the file, all the cache entries are deleted. TIA farhan