Try accessing the account with normal Outlook. Maybe that extra record is a contact or a calendar item. Matt Walkowiak -----Original Message----- From: Hery [mailto:hery222@xxxxxxxxxxx] Sent: Wednesday, July 03, 2002 4:09 AM To: [ExchangeList] Subject: [exchangelist] newbie in e2k http://www.MSExchange.org/ Hi, i'm new here. i've been run e2k, and when i see using system manager, there's 1 item (size is 1 kb) for my account. but when i try download it using outlook express there's nothing downloaded. what is it ? why there's is 1 item appears ? hery ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: matt.walkowiak@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')