RE: messages stuck in queue "awaiting directory lookup"

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 9 Sep 2004 08:42:35 -0700

I am busy in the middle of something, but the explanation on the DNS setup
jumps out at me as something is wrong for AD and Exchange.

John Tolmachoff
eServices For You

> -----Original Message-----
> From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> Sent: Thursday, September 09, 2004 8:30 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: messages stuck in queue "awaiting directory
> Hi,
> > What happens when you send to an external recipient, is it getting
> > through or gets queued up. How many Exchange servers do you have ?
> > If you have multiple servers, are these messages waiting in queue in the
> > server where the mailboxes are located, or is it queued in a different
> > Exchange server ?
> sending to external users works fine.  There is only one Exchange server
> for this organization, no FE/BE or clustering etc.
> As an aside: The exchange server is running the MS DNS server integrated
> into the Active Directory with a forward zone for the exchange server's
> external domain name (  The main domain's
> nameserver is hosted elsewhere (for and is running on
> a non-Windows server and has an "A" record pointing to the exchange server
> (, and that NS also has MX records pointing to
>  I mention all this because it was stuck in
> the "Awaiting directory lookup" queue wwhich could possibly be related to
> DNS, but then again, maybe not.  Like I said, restarting DNS server did
> not help.
> Mike
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