Do any of them connect remotely using Citrix? That's been the source of this problem for us. While they're connected with Citrix, a rule is configured that causes this behavior once they're back on their main machine. Cleaning the rules from the Citrix profile usually resolves the problem. Greg Lara ---------------------------------------------------------------------------- --------------------------- This e-mail message may contain privileged, confidential and/or proprietary information intended only for the person(s) named. If you are not the intended recipient, please destroy this message, and any attachments, and notify the sender by return e-mail. If you are not the intended recipient(s), or the employee or agent responsible for delivering the message to the intended recipient(s), you are hereby notified that any dissemination, disclosure or copying of this communication is strictly prohibited. ---------------------------------------------------------------------------- --------------------------- _____ From: Mohammad al khatib [mailto:mohammadzakariaalkhatib@xxxxxxxxxxx] Sent: Wednesday, September 29, 2004 12:32 PM To: [ExchangeList] Subject: [exchangelist] RE: message disappearing http://www.MSExchange.org/ yes >From: "Lara, Greg" <GLara@xxxxxxx> >Reply-To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> >To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> >Subject: [exchangelist] RE: message disappearing >Date: Wed, 29 Sep 2004 12:27:11 -0400 > >http://www.MSExchange.org/ > >You're running Office XP? > > >Greg Lara