Srivas Kainkaryam, I noted that you started out in this group in February, and you have been a "helper" all the way - congratulations, I hope that the information that you have passed on has helped resolve the 20 or so problems that you have addressed. Are you a Microsoft Certified professional? I am not and probably never will be. I object to the way that Microsoft treat you and me and everyone else for that matter. Their product lifecycle is about 2 years, so retraining for the new product every two years at approximately 2% of my annual turnover (for each product) is not acceptable (I am a non-Microsoft certified consultant, consulting to users who don't want to pay the big bucks that the "big boys" want to charge). I handle primarily SBS (4.5 & 2000), Windows (98, NT4, 2000 & XP), Office (97, 2K & XP) many DOS based specialist apps (because some "consultants" don't even know what the DOS subst command is for) and Linux. I suppose I could employ a trained specialist in each field and charge the big bucks that is possible, but I enjoy the personal challenge of tackling the new software and "semi-mastering" it. The person asking for help got short, succinct and accurate answers to his questions - after all I make a living out of support, do I really want to support my competitors? Well, strangely, yes. I also help out on this news group. I have helped solve problems posted, where I can. I believe that if I ask for free help, I should be prepared to give something back. You may also care to note that it was nearly an hour since Paul had posted his question. I also note that nobody else has answered his post to this time. So can I assume the answers that I gave are basically approved by the majority of the group? Before you take time out to attack someone, I suggest that you consider how productive that will be? Hey, it doesn't bother me - I just find it curious that you didn't think that my answers were accurate. Perhaps you would have preferred me to quote book titles and chapters? I also note that you have not answered Paul's query. It is not uncommon on this newsgroup for multiple answers on a single query. I hope that Paul gets as much information as the rest of us out of this newsgroup, if he decides to follow the Exchange Server path Just as an aside, in November last year I pointed out to Microsoft that WindowsXP was running considerably slower after applying Service Pack1 (particularly in a Win2K server based network) I spent nearly 2 months at great personal expense trying to reconfigure and "try this" suggestions from Microsoft and others to resolve this issue. Of course Microsoft denied this was an issue or could possibly be so - until around the middle of March this year when they released a Knowledgebase article stating that the have a hotfix workaround that MAY resolve a problem where WindowsXP may take ten times longer to load a program after service pack 1 is installed. Why should I respect Microsoft or Microsoft support? Stephen Hartley NetAbility Brisbane Australia