What's special about your environment? http://support.microsoft.com/default.aspx?scid=kb;en-us;309090 http://support.microsoft.com/kb/275892 What's the matching error in the security log? M ________________________________ From: Dennis Appelboom [mailto:dennis.appelboom@xxxxx] Sent: Thursday, April 14, 2005 11:46 AM To: [ExchangeList] Subject: [exchangelist] RE: error when trying to rebuild Offline Address List http://www.MSExchange.org/ Wow, I am actually surprised to get replies to this question...since there is not much on google to find about this problem.... To answer the replies: - Yes, the system account does have full account to MAPISVC.INF file. - No, I do not have Outlook installed on the exchange server. - No, I am not working from a workstation wit the Exchange Admin tools installed. I am logged on through terminal services directly to the exchange server and using MMC snap-ins to administer the server. - I will add extra loging... Good idea. Also, I noticed that I get the same error when I try to change the public folder security settings... Regards, Dennis Appelboom XB ________________________________ From: Mark Fugatt [mailto:markfu@xxxxxxxxxxxxx] Sent: donderdag 14 april 2005 17:14 To: [ExchangeList] Subject: [exchangelist] RE: error when trying to rebuild Offline Address List http://www.MSExchange.org/ Does the SYSTEM account have full access to MAPISVC.INF? Mark Fugatt Dedicated Supportability Engineer (Exchange) Microsoft Services Organisation Desk: +44 (0)118 909 5630 Mobile: +44 (0)7966 858108 MSN IM: markfu@xxxxxxxxxxxxxxxxx http://www.microsoft.com/support Dedicated to proactively supporting Microsoft's enterprise Customers This email may contain confidential information. If you are not named on the addressee list, please take no action in relation to this email, do not open any attachment, and please contact the sender (details above) immediately. Information in this email is provided in good faith. If you are a customer of Microsoft, please refer to the terms and conditions which cover the provision of support and consulting services to you/your organization. If you are not corresponding in the course of, or in connection with a Microsoft contract or program with its own terms and conditions, please note that no liability is accepted by Microsoft for the contents of this mail. ________________________________ From: Dennis Appelboom [mailto:dennis.appelboom@xxxxx] Sent: 14 April 2005 16:08 To: [ExchangeList] Subject: [exchangelist] error when trying to rebuild Offline Address List http://www.MSExchange.org/ Hi, I receive the following error when I try to rebuild the Offline Address List: Unable to create the required MAPI profile. Please verify that you have sufficient permissions to write to the MAPISVC.INF file. ID no: c103073a Exchange System Manager. In the Application log, the following entry is written: Event Type: Error Event Source: MSExchangeSA Event Category: Mailbox Management Event ID: 9200 Date: 4/14/2005 Time: 4:24:00 PM User: N/A Computer: GSF-EXCH01 Description: Failed to perform MAPI logon. Well, I first checked the MAPISVC.INF file, but the permissions are not the issue, especially as I logged in as an administrator (with full exchange admin rights). Searching on google was not successful... I am running a win2k3 domain with an win2k3 server running exchange 2003 SP1. Does anyone has any experience with these errors, or knows how to solve them? Kind regards, Dennis Appelboom XB