This is from the Exchange 2003 Deployment Guide, available from www.microsoft.com/exchange: Configuring Mobile Device Support Configuring mobile device support for Exchange 2003 involves the following activities: * Configure synchronization. * Configure Exchange ActiveSync to use RSA SecurID. * Enable Outlook Mobile Access. Configuring Synchronization When you install Exchange, synchronization access to Exchange is enabled by default for all users in your organization. You can also use the Active Directory Users and Computers snap-in to enable individual users for synchronization access. Configuring Exchange ActiveSync The following procedure shows you how to configure Exchange ActiveSync in your organization. To configure Exchange 2003 to use Exchange ActiveSync 1. Start Exchange System Manager. 2. Expand Global Settings, right-click Mobile Services, and then click Properties. 3. Under Exchange ActiveSync, select from the following check boxes: * Select the Enable user initiated synchronization check box to allow users to use Pocket PC 2002 devices to synchronize their Exchange data. * Select the Enable up-to-date notifications check box to allow users to receive notifications that are sent from the Exchange server to devices that are designed to allow notifications. * Select the Enable notifications to user specified SMTP addresses check box to allow users to use their own SMTP carrier for notifications. Note With this feature enabled, when a new message arrives in a user's mailbox, up-to-date notifications allows synchronization to occur on a user's device. Enable this feature if you have users who are using mobile devices to synchronize, and you do not want to specify the carrier 4. Click Apply, and then click OK. The following procedure shows you how to configure a mobile device such as a Pocket PC Phone Edition device to use Exchange ActiveSync. Perform this procedure on each mobile device in your organization. As an alternative, you can instruct your users how to configure their own devices. To configure Pocket PC Phone Edition devices to use Exchange ActiveSync 1. On the mobile device, from the Today screen, tap Start, and then tap ActiveSync. 2. Tap Tools, tap Options, and then tap the Server tab. 3. Select the check box next to each type of information that you want to synchronize with the server. 4. To configure synchronization options for each type of information, select the type of information, and then tap Settings. 5. In the Server Name field, enter the address or name of the server to connect to when synchronizing Exchange data. 6. Tap Advanced. 7. On the Connection tab, enter the user name, password, and domain name. 8. On the Rules tab, select the rule that best applies to you, for how you want synchronization to work whenever information on your device and your Exchange server have both been changed. 9. Tap OK to accept the changes you made to Exchange ActiveSync. 10. Repeat this procedure for each of your users' Pocket PC Phone Edition devices. As an alternative, instruct your users about how to configure their devices for use with Exchange ActiveSync. Up-to-Date Notifications Microsoft Windows Mobile(tm) 2003 devices are able to receive notifications generated by Exchange 2003 that initiate Exchange ActiveSync synchronization between a user's device and his or her Exchange mailbox. This synchronization allows the users mobile device to be up-to-date with the latest Exchange information. Mark Fugatt Dedicated Supportability Engineer (Exchange) Microsoft Services Organisation Desk: +44 (0)118 909 5630 Mobile: +44 (0)7966 858108 MSN IM: markfu@xxxxxxxxxxxxxxxxx http://www.microsoft.com/support Dedicated to proactively supporting Microsoft's enterprise Customers This email may contain confidential information. If you are not named on the addressee list, please take no action in relation to this email, do not open any attachment, and please contact the sender (details above) immediately. Information in this email is provided in good faith. If you are a customer of Microsoft, please refer to the terms and conditions which cover the provision of support and consulting services to you/your organization. If you are not corresponding in the course of, or in connection with a Microsoft contract or program with its own terms and conditions, please note that no liability is accepted by Microsoft for the contents of this mail.