RE: can't get mail with outlook[Scanned]

  • From: "Simon Bound" <simon.bound@xxxxxxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 28 Sep 2004 09:54:46 +0100

Almost certainly as DNS problem on the PC. Does OWA work ?


-----Original Message-----
From: Jawad, Ashraf [mailto:JawadAI@xxxxxxxxxxx]
Sent: Tuesday, September 28, 2004 6:58 AM
To: [ExchangeList]
Subject: [exchangelist] can't get mail with outlook[Scanned]

Hi All,
        I'm facing a strange problem, one of our team has a mailbox and
after logon and authenticated by AD, he failed to open his mail through MS
Outlook with error message " logon credential your user name or password is
not correct and asking him to try again". We checked his account, the
permission for that mailbox, the limits everything is okay. When we tried to
extract his mail by Outlook express with the same logon name and password,
he succeeded. He sent/received through Outlook Express. We thought the
problem from the Office in his PC and tried from another computer but the
same problem exist.
Can you give me a reason for that and how to solve it?

Thanks & Regards

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  • » RE: can't get mail with outlook[Scanned]