can't get mail with outlook

From: "Jawad, Ashraf" <JawadAI@xxxxxxxxxxx>
To: "Exchangelist (E-mail)" <exchangelist@xxxxxxxxxxxxx>
Date: Tue, 28 Sep 2004 08:58:16 +0300

Hi All,
        I'm facing a strange problem, one of our team has a mailbox and
after logon and authenticated by AD, he failed to open his mail through MS
Outlook with error message " logon credential your user name or password is
not correct and asking him to try again". We checked his account, the
permission for that mailbox, the limits everything is okay. When we tried to
extract his mail by Outlook express with the same logon name and password,
he succeeded. He sent/received through Outlook Express. We thought the
problem from the Office in his PC and tried from another computer but the
same problem exist.
Can you give me a reason for that and how to solve it?

Thanks & Regards
Ashraf


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can't get mail with outlook

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