Hi, > > The recipient update effectively stopping or being slow was a problem I used > > to have when running the trial version of 2003. Upgrading to the release > > version fixed it fortunately. The only way I ever managed to fix this issue > > prior to upgrading was to restart the System Attendant!!! Sometimes simply > > syncing the domain may resolve the issue if it just a latency issue. You can > > also try rebuilding the rebuilding or updating the RUS manually too. yes, that turned out to be the problem! I restarted the System Attendant and lo and behold, the new user I had added had the right entries in the "E-mail addresses" tab! However the "Member of" did not seem to have sync'd up. I had to add the appropriate group in "Member of" manually, even though the group is defined via recipient policies that should (I presume) automatically re-calculate and include the new users provided the new user fulfills the necessary recipient policy conditions (which it does). I guess the next step is to contact Microsoft and get the hot fix, hope they don;t charge me $245 for the privilege! best regards Mike