Why can't users get mail

  • From: craig@xxxxxxxxxxxxxx
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Wed, 20 Aug 2003 02:34:51 -0600

Hi there ,

We are experiencing problems with some of  our users on exchange 2003.
When external users try to get their mail, they get an error similar to
the following:

Message number 1 could not be retrieved. Account: '', Server:
'', Protocol: POP3, Server Response: '-ERR Catastrophic
failure', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800420CD

When I view the eventlog, I get the error below:

Error 0x8000ffff occurred while rendering message 0001-0000000215d0 for
download for user user@xxxxxxxxxx

This is becoming a critical. Any help would be apreciated.


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