Hi there, This may be too simple a query for the group, but I'd like to set up public folders for our small network to begin filing just emails initially. Since we've not done this before, may I ask what filing system people have found best? For instance, do you use an inbox folder and sent folder for all subjects, or file them together. And, if the latter, I assume you have both the From and To column fields (and Sent and Received?) showing - do you find it's all viewable on the screen? Do users tend to use rules to file their work, or do they move items themselves? Any help appreciated. Cheers, Helen