Users mailbox will not view HTML

  • From: "Bryan" <mjtech@xxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Sat, 18 Feb 2006 13:15:50 -0700

Hi guys,
We are running exchange 2003 on windows 2003 domain. We have three
clustered nodes and things are working fine.
Yesterday I had a ticket that a user is not able to view html messages;
such as when she receives a message with an HTML signature it will cause
the entire message to be blank.
I added her mailbox to my outlook and sent a message with an html
signature to her mailbox and mine at the same time and it's still the
I am able to see it in my mailbox but not in hers.
I've been searching around and so far Zero results, so I am hoping that
some body here that had the same problem and got it fix would tell me what
is the fix.

Thanks a lot in advance.

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