Hi guys, We are running exchange 2003 on windows 2003 domain. We have three clustered nodes and things are working fine. Yesterday I had a ticket that a user is not able to view html messages; such as when she receives a message with an HTML signature it will cause the entire message to be blank. I added her mailbox to my outlook and sent a message with an html signature to her mailbox and mine at the same time and it's still the same. I am able to see it in my mailbox but not in hers. I've been searching around and so far Zero results, so I am hoping that some body here that had the same problem and got it fix would tell me what is the fix. Thanks a lot in advance.