I have followed the following KB's at Microsoft; 311830 - XCCC: Error Message: Synchronization Failed Due to an Error on the Server. Try Again. HTTP_500 323077 - XCCC: Server ActiveSync Fails with HTTP_500 If SSL Is Enabled on Exchange Server Virtual Directory 330461 - HOW TO: Troubleshoot Server ActiveSync 330463 - XCCC: How to Troubleshoot Server ActiveSync HTTP Error Codes The one I mentioned in my last email about the AppPool is; 829167 - HTTP 500 - Internal Server Error" Error Message When You Use Outlook Web Access to Connect to Your Microsoft Exchange Server 2003 Mailbox Thanks, Chris From: Mulnick, Al Sent: Tue 13/01/2004 9:09 AM To: [ExchangeList] Subject: [exchangelist] RE: Update: OMA Woes! http://www.MSExchange.org/ Which KB? And did this stop working when you changed app pools? From: Chris Maciejewski [mailto:cmaciejewski@xxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Monday, January 12, 2004 4:53 PM To: [ExchangeList] Subject: [exchangelist] RE: Update: OMA Woes! http://www.MSExchange.org/ Al, I'm very certain nothing else changed in the VS. I also followed a MS KB article on making sure that none of the virtual directories in IIS Manager were under the DefaultAppPool. A couple of them were and so I changed them! We have 2 HP iPAQ 4100's. Both of them produce the same errors. Thanks, Chris From: Mulnick, Al Sent: Tue 13/01/2004 8:42 AM To: [ExchangeList] Subject: [exchangelist] RE: Update: OMA Woes! http://www.MSExchange.org/ Did something else change with the original VS? How many PDA's had the problem and what type were they? Al From: Chris Maciejewski [mailto:cmaciejewski@xxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Monday, January 12, 2004 4:31 PM To: [ExchangeList] Subject: [exchangelist] RE: Update: OMA Woes! http://www.MSExchange.org/ I Changed the VS thinking that I had screwed up permissions somewhere. Creating another VS seems to set up with the original defaults. Its with the new VS that I'm getting the 405 error. I still have the Old VS. If I enable that one, and disable my new VS, I do still get the 500 error. I really don't know why all these problems started at the original VS. We had the ActiveSync working with the PDAs, but it suddenly stopped! Chris From: Mulnick, Al Sent: Tue 13/01/2004 1:57 AM To: [ExchangeList] Subject: [exchangelist] RE: Update: OMA Woes! http://www.MSExchange.org/ Your original issue was a 500 error. Now you're getting lower numerically to 405. Perhaps that's progress? :) Seriously, why did you change the VS? What was the logic path that led you down that path as part of the troubleshooting? Maybe that will help bring us up to speed and help out a little more. From: Chris Maciejewski [mailto:cmaciejewski@xxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Monday, January 12, 2004 5:44 AM To: [ExchangeList] Subject: [exchangelist] Update: OMA Woes! http://www.MSExchange.org/ Ok, Disabled the Exchange Virtual Server in the system manager, and created a new one, with same settings. Now the PDA gives me HTTP_405, which according to Microsoft is "Verb not allowed" Am i gettIng any better? From: Chris Maciejewski Sent: Mon 12/01/2004 8:37 PM To: [ExchangeList] Subject: [exchangelist] RE: OMA Woes! http://www.MSExchange.org/ I turned on verbose logging to see what's going on, this is what I get; in case anyone is interested! =-= Build 13100 =-= =-= No XIP Information Available =-= naomi =-=- [12/1/2004 9:29:34.0] -=-= =-=-=-= Client Request =-=-=-= OPTIONS Microsoft-Server-ActiveSync?User=lburn&DeviceId=73040F051407036178000050BF1977E0&DeviceType=PocketPC Accept-Language: en-us -=-=-=- Start of Body -=-=-=- =-=- [12/1/2004 9:29:34.0] -=-= =-=-=-= Server Response =-=-=- HTTP/1.1 200 OK Date: Mon, 12 Jan 2004 09:32:03 GMT Server: Microsoft-IIS/6.0 X-Powered-By: ASP.NET Pragma: no-cache Content-Length: 0 Public: OPTIONS, POST Allow: OPTIONS MS-Server-ActiveSync: 2.0.3274.0 MS-ASProtocolVersions: 1.0,2.0 =-=- [12/1/2004 9:29:34.0] -=-= =-=-=-= Client Request =-=-=-= POST Microsoft-Server-ActiveSync?User=lburn&DeviceId=73040F051407036178000050BF1977E0&DeviceType=PocketPC&Cmd=GetHierarchy Accept-Language: en-us -=-=-=- Start of Body -=-=-=- =-=- [12/1/2004 9:29:34.0] -=-= =-=-=-= Server Response =-=-=- HTTP/1.1 500 Internal Server Error Connection: close Date: Mon, 12 Jan 2004 09:32:03 GMT Server: Microsoft-IIS/6.0 X-Powered-By: ASP.NET Pragma: no-cache Content-Length: 0 MS-Server-ActiveSync: 2.0.3274.0 From: Chris Maciejewski Sent: Mon 12/01/2004 8:34 PM To: [ExchangeList] Subject: [exchangelist] OMA Woes! http://www.MSExchange.org/ Hi all, Got a PDA running Pocket PC 2003. Trying to ActiveSync directly to our Exchange 2003 Server. I get a HTTP_500 Synchronisation failed because of a server error. I have tried the Microsoft Articles that suggest; Re-enabled Kerberos or Windows Integrated Authentication (Kerberos using cscript adsutil.vbs set w3svc/NTAuthenticationProviders) Ensuring SSL is disabled I cant try Disabling DevTools because we aren't running Mobile Info Server. Just Exchange 2003 Can anyone shed any light? One minute it was working, the next minute it wasn't. I don't recall actually making any substantial changes, if any changes at all, to our Exchange server. Thanks, Chris -------------------------------------------------------------------------- Chris Maciejewski Computer Technician Catholic Education Office Diocese of Ballarat, Victoria, Australia Ph: 61 3 5337 7110 Fax: 61 3 5331 5166 Email: chris@xxxxxxxxxxxxxxxxxxxxxxxxx Web: http://web.ceo.balrt.catholic.edu.au/itsupport -------------------------------------------------------------------------- This email message (and attachments) may contain information that is confidential to the Catholic Education Office, Diocese of Ballarat. If you are not the intended recipient you cannot use, distribute or copy the message or attachments. In such a case, please notify the sender by return email immediately and erase all copies of the message and attachments. 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