RE: Undeliverable Error

  • From: "Stephen Hartley" <shartley@xxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 22 Oct 2002 14:43:30 +1000

Do you have an option within Accpac to specify the outgoing mail server?
If it is using its own mail engine, this IP address will need to be

Post a full header for the message, if this does not fix your problem.


Stephen Hartley


Brisbane Australia


-----Original Message-----
From: Troy Griffiths [mailto:tgriffiths@xxxxxxxxxxxx] 
Sent: Tuesday, October 22, 2002 2:22 PM
To: [ExchangeList]
Subject: [exchangelist] Undeliverable Error



We are using ACCPAC (a 3rd party finance package) to send out emails
which include the remittance advice as an attachment. 


When the email is sent Exchange bounces back a message saying:




Your message did not reach some or all of the intended recipients.....


The following recipients could not be reached:


email address that the message was sent to and a date/time stamp

Unable to deliver the message due to a recipient problem



The email address is valid in all senses - as the same Outlook client
can send a manual email to the address without any problems....When
looking at the actual email sent there appears to be nothing strange or
incorrect about it....


If anyone is able to offer any advice on what might be happening here I
would be more than grateful. 


Thanks and Regards


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