Thanks everyone. Exchange 5.5 Standard on a WinNT BDC. I did as instructed below and the event log says that around 3000Mb will be freed once the defrag is done. Later I checked the Eventlog and told me that it was starting another Defrag, this time freeing 5Mb. I guess this means that the first defrag was ready. Correct? Now, I checked PRIV.EDB and it still says it's 15.7Gb. It hasn't changed size since before the defrag. Do I HAVE to do an offline defrag to see the change? I can't shut down the information store for more than an hour since we have users accessing this server 24-hours a day. Thanks and regards Andy -----Original Message----- From: pankaj.mehley@xxxxxxxxxxxxxxxx [mailto:pankaj.mehley@xxxxxxxxxxxxxxxx] Sent: 05 June 2002 1:34 PM To: [ExchangeList] Subject: [exchangelist] RE: URGENT - Exch 5.5 info store limit reached! http://www.MSExchange.org/ - Re-Vamped! Andy, What I can do is a wild guess......I feel you have not enabled online defragmentation.....which you can set using your administrator program and by going into the IS maintenance....... Though I have never worked on Exchange 2000 but this I did in Exchange 5.5.You can go thru the exchange help too..... Regards, Pankaj Mehley. -----Original Message----- From: Andrea Coppini [mailto:AndreaCoppini@xxxxxxxx] Sent: Wednesday, June 05, 2002 3:07 PM To: [ExchangeList] Subject: [exchangelist] URGENT - Exch 5.5 info store limit reached! http://www.MSExchange.org/ - Re-Vamped! Hi all, I'm in panic mode. My mailbox store shot up from 10Gb to the max 16.7Gb in a few weeks (probably BackupExec was the culprit, not sure though). I'm deleting old mailboxes and have also instructed the users to delete any unnecessary e-mails, but the mailbox store is not reducing in size. How can I reduce it? I noticed the message retention setting was set to 30 days, now I have reduced it to 0, am I correct in thinking that this will flush any tombstoned items? If not, how do I clean the deleted stuff? HELP! Normally-chilled-and-helpfully yours... Andy ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: pankaj.mehley@xxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: andreacoppini@xxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')