Are they both Treo 650's? Have the one that is failing try to use the information from the one that is working, and see if that works...(and vice versus). -----Original Message----- From: Alex Gonzalez [mailto:AGonzalez@xxxxxxxxxxxxxxxxxxx] Sent: Tuesday, August 30, 2005 9:13 AM To: [ExchangeList] Subject: [exchangelist] Treo device and Active Sync http://www.MSExchange.org/ Hi everyone: I have a user that has a Treo device that will not connect but another user with one will. I dont really have any experience with them but I was wondering if any of you did? They get a (0004) unable to connect to server error. I dont think it's Exchange because it works for one user. We are using Exchange 2003 Sp1. Any help is appreciated. Thanks, Alex ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: michael@xxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx