http://www.msexchange.org -------------------------------------------------------Hi Carl, I looked at the article and decided to try it, just to see how it works. I found the following article because I work with Outlook 2003: http://support.microsoft.com/kb/246153/en-us But it does not work for me. Not when I restart outlook, or restart the computer. I work with an exchangeprofile which is connected to the exchangeserver through a VPN. Can that be a bottleneck? Retain deleted items is configured as standard. Exchange 2003 SP2. Single Exchangeserver. Workstation I work on is not in the domain. Mark -----Original Message----- From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Carl Houseman Sent: dinsdag 21 november 2006 23:20 To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: Tracking an email http://www.msexchange.org ------------------------------------------------------- Check to see if it was deleted without using the Deleted Items folder. How to do that: 1. Enable "dumpster always on" registry key. http://support.microsoft.com/kb/178630 2. Try to recover deleted items while looking at the Inbox. Carl -----Original Message----- From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Knutsen, Vicki Sent: Tuesday, November 21, 2006 4:15 PM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Tracking an email I have a user that insists she did not receive an email from a superior in the office - but when I track the message it shows it was successfully delivered to her "store". . . Is there a way to find out what may have happened to it after it arrived there - she is deleting all of her deleted items and junk mail and I can see some items when I look in the Recover Deleted Items folder but I am not finding the email in there - any suggestions on how to find out what happened to the alleged email after it arrived in her store? Vicki Knutsen Information Systems Administrator Northwest District LCMS www.nowlcms.org <http://www.nowlcms.org/> 503-288-8383 ext 129 ------------------------------------------------------- List Archives: //www.freelists.org/archives/exchangelist/ MSExchange Newsletter: http://www.msexchange.org/pages/newsletter.asp MSExchange Articles and Tutorials: http://www.msexchange.org/articles_tutorials/ MSExchange Blogs: http://blogs.msexchange.org/ ------------------------------------------------------- Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------- To unsubscribe visit http://www.msexchange.org/pages/exchangelist.asp Report abuse to listadmin@xxxxxxxxxxxxxx ------------------------------------------------------- List Archives: //www.freelists.org/archives/exchangelist/ MSExchange Newsletter: http://www.msexchange.org/pages/newsletter.asp MSExchange Articles and Tutorials: http://www.msexchange.org/articles_tutorials/ MSExchange Blogs: http://blogs.msexchange.org/ ------------------------------------------------------- Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------- To unsubscribe visit http://www.msexchange.org/pages/exchangelist.asp Report abuse to listadmin@xxxxxxxxxxxxxx