Re: Too Many Hops Error on Exchange 2003

  • From: "Tony Anderson" <tandersn@xxxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 12 May 2004 17:10:36 -0700

Have those users clean out there nickname cache. NK files.  I had this
problem, and a few users had the servers name cached email addresses
(usera@xxxxxxxxxxxxxxxxxxxx rather than usera@xxxxxxxxxxx). When I built the
new server, and named it something else, those mails would just bounce all
over the place. Even if this isn't the problem, it won't hurt anything to
del the nickname caches.

del "C:\Documents and Settings\%username%\Application
Data\Microsoft\Outlook\*.NK2" /q
del "C:\Documents and Settings\%username%\Application
Data\Microsoft\Outlook\*.NICK" /q


----- Original Message ----- 
From: "Javier" <jleypon@xxxxxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Sent: Wednesday, May 12, 2004 5:23 PM
Subject: [exchangelist] Too Many Hops Error on Exchange 2003

> Hello,
> I just switched over to our Exchange 2003 system.  I created a new MX
> record of MX10 and change the old MX record to MX20 where we used to get
> our email from our ISP.  This was done 2 days ago, so everything should be
> propagated.  Everything seems to be working fine, except a couple of users
> are getting this error when sending an email," A configuration error in
> the e-mail system caused the message to bounce between two servers or to
> be forwarded between two recipients.  Contact your administrator.
> < #5.4.6 smtp; 554 5.4.6 Too many hops>"I'm not
sure what this error is referring to.  Does anyone have insight
> to this?  Thanks
> javier
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