Re: The Administrator Certificate Template could not be loaded. Element not found.
- From: Danny <nocmonkey@xxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Wed, 22 Jun 2005 09:54:09 -0400
On 6/21/05, Donavon Yelton <dyelton@xxxxxxxxxxxxxxxxxxxx> wrote:
> I have two domain controllers. Our primary is Windows 2003SP1 and the other
> is Windows 2000SP4. All primary roles, FSMO, etc. are on the 2003 DC. Our
> Enterprise CA is on our Exchange 2003SP1 server running Windows 2003SP1. My
> problem is that I'm now logging event ID 77 warnings from CertSvc in the
> event log. Here is an example:
>
> " The "Windows default" Policy Module logged the following warning: The
> Administrator Certificate Template could not be loaded. Element not found.
> 0x80070490 (WIN32: 1168). "
>
> Microsoft has a KB article but has no information on this other than the
> error itself:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;283218
>
> I'm at a loss of what to do as there seems to be little to no information on
> the web on how to remedy this problem. If I open up the the CA MMC on the
> CA server it shows my primary domain controller as failing to obtain a
> certificate. Reason given is "The requested certificate template is not
> supported by this CA. 0x80094800(-2146875392)." This is causing (I'm
> assuming) a problem where the Exchange server can no longer obtain
> information from the DC and prevents users from opening their exchange
> account. If I manually request an Administrative certificate on the DC it
> tells me that my certificate request was denied. Any help would be
> appreciated.
If you don't have any luck here, and the MSKB is useless, I would call
Microsoft Product Support Services. Please post your solution when
available.
...D
--
CPDE - Certified Petroleum Distribution Engineer
CCBC - Certified Canadian Beer Consumer
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