RE: Stalled Mail

  • From: "Marc A. Mapplebeck, MCP/MCDST/N+/A+" <mmapplebeck@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 21 Jul 2004 00:04:50 -0300

The connector is sending directly now, it used to send to a smart host, but
now that we have a static IP and a direct connection to the internet, we are
sending mail directly. 

-"During times of universal deceit, telling the truth becomes a
revolutionary act." - George Orwell, 1984
Marc A. Mapplebeck, MCP/MCDST/N+/A+
IT Manager, City Animal Hospital Ltd.
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-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
Sent: July 20, 2004 23:27
To: [ExchangeList]
Subject: [exchangelist] RE: Stalled Mail

> Hi there, I seem to be having a problem ever since we changed our 
> internet account over. We used to be using a PPPoE connection through 
> our router as to avoid problems with ISA trying to deal with a dynamic 
> IP. However, since we changed this evening, my mail will not go 
> outside the local network. Our ISP was enforcing port 25 filtering 
> which was removed when we switched to a static circuit(before this, we 
> were relaying mail through their SMTP server). Any outbound mail is 
> now getting hung up in the SMTP connector. I pull up the connector 
> which has status of retry and find messages. They all say queued with 
> a 0 count on the failures, so this tells me that there is no 
> connection to the receiving SMTP server, my logs show nothing useful. 
> I can however, telnet into other SMTP servers outside our network, 
> that tells me that our ISA server is not filtering out the SMTP 
> connection. I seem to have run out of ideas at this time, probably 
> forgetting the most basic of things at this point, maybe this is 
> either telling me it's time to go to bed and deal with it tomorrow, or 
> to just put another pot of coffee on. Any help would be appreciated. 
> TIA - Marc

First, make a pot of coffee. Second, drink 3/4 of one cup. Third, go to

In the Exchange Manager, turn on all logging under ExchangeTransport to
Medium and that should give you more information. Do you have the SMTP
connector sending outgoing directly, or to a smart host?

John Tolmachoff
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