Some browsers put up a firewall and will not let users authenticate correctly - if they are using AOL - this is common - you might want to check that. If they are using AOL for the internet connection - have them connect - minimize AOL and then go to the OWA through Internet Explorer - it will authenticate them correctly. Vicki Knutsen Information Systems Administrator Northwest District LCMS - www.nowlcms.org 1-888-693-5267 ext 129 -----Original Message----- From: Jonathan Cossio [mailto:jcossio@xxxxxxxxxx] Sent: Friday, June 25, 2004 7:24 AM To: [ExchangeList] Subject: [exchangelist] RE: Some Users Cannot Access OWA http://www.MSExchange.org/ Verify if your issues are like this: http://support.microsoft.com/default.aspx?scid=kb;en-us;327843 http://support.microsoft.com/default.aspx?scid=kb;en-us;198509 http://support.microsoft.com/default.aspx?scid=kb;en-us;293386 It's seems like authentication problem. Jonathan Cossio From: Qusai A. AL Haddad [mailto:qusai@xxxxxxxxxxxxxx] Sent: Thursday, June 24, 2004 6:36 PM To: [ExchangeList] Subject: [exchangelist] RE: Some Users Cannot Access OWA http://www.MSExchange.org/ The user getting Error: Access is denied. It is not a new user. Qusai From: Jonathan Cossio [mailto:jcossio@xxxxxxxxxx] Sent: Friday, June 25, 2004 1:21 AM To: [ExchangeList] Subject: [exchangelist] RE: Some Users Cannot Access OWA http://www.MSExchange.org/ The problem is for new users, what is the message error en the Internet Explorer? Jonathan Cossio From: Qusai A. AL Haddad [mailto:qusai@xxxxxxxxxxxxxx] Sent: Thursday, June 24, 2004 6:12 PM To: [ExchangeList] Subject: [exchangelist] RE: Some Users Cannot Access OWA http://www.MSExchange.org/ Hi thank jonathan for your reply , i tried it , it is the same QH From: Jonathan Cossio [mailto:jcossio@xxxxxxxxxx] Sent: Friday, June 25, 2004 1:10 AM To: [ExchangeList] Subject: [exchangelist] RE: Some Users Cannot Access OWA http://www.MSExchange.org/ Hi, try this URL: http://mail.xx.xx/exchange/username From: Qusai A. AL Haddad [mailto:qusai@xxxxxxxxxxxxxx] Sent: Thursday, June 24, 2004 1:37 PM To: [ExchangeList] Subject: [exchangelist] Some Users Cannot Access OWA http://www.MSExchange.org/ Hi All, I have Windows 2003 AD and Exchange 2003, some of the users in the Active Directory cannot access the OWA while it is enable in their exchange features. Any Help will be appreciated QH ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: jcossio@xxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: qusai@xxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: jcossio@xxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: qusai@xxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: jcossio@xxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: vickik@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist