Hi All, The Exchange user storage figure does not match what Outlook shows (and Outlook seems to be right). Within Exchange System Manager, looking at "mailboxes" view for a mailbox store, a email user "Size(K)" shows 71,344. She can not send mail as she is over the 40,000KB storage limit send restriction. However Outlook shows about 5M total including folders for server storage. She said this started when she tried to send an mail greater than our 5MB limit. Any suggestions on fixing the storage size? Versions: Exchange 2003, Outlook 2003 Thanks, Robert Robert Lawson Database Administrator/email Administrator Soka University of America 1 University Drive Aliso Viejo, CA. 92656 main: 949.480.4000 fax: 949.480.4001 direct: 949.480.4224 rlawson@xxxxxxxx <mailto:rlawson@xxxxxxxx>