RE: Soka|Exchange & Cisco's Unity voicemail

  • From: "Maglinger, Paul" <PMAGLINGER@xxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 25 May 2005 10:52:10 -0500

Just through it out as a solution.  We recently upgraded Unity from
2.4.6 to 4.0(3).  Went from Exchange 5.5 to 2003 at the same time along
with putting in IP Telephony with Cisco CallManager.  Working on
implementing IVR now.  I need to purchase a bigger hat rack. <grin>

Nice thing about the Cisco CallManager and phones is the xml services
you can create and put on the phones.  Slick.

-----Original Message-----
From: Medeiros, Jose [mailto:jmedeiros@xxxxxxxxxxxxxxx] 
Sent: Wednesday, May 25, 2005 10:40
To: [ExchangeList]
Subject: [exchangelist] RE: Soka|Exchange & Cisco's Unity voicemail

Hi Paul, 

I have never tried it, I am sure it is a good product. The version we
had at Grand Central Communications was Cisco AVVID (Architecture for
Voice, Video and Integrated Data)and it was my first experience working
with it we had a CCIE from Fusion Storm come in and upgrade it to the
latest version. Personally I prefer to support server technologies and
dislike having to work on telecommunications, however the web interface
on the Call manager system made it bearable to have to support it as

I also like the Avaya system, it is also a very good solution, and I
really don't think you can go wrong with either system.

One wears many hat's in a Startup in environment where you do not have
the personel to have them focus on their specialties.


Jose Medeiros

-----Original Message-----
From: Maglinger, Paul [mailto:PMAGLINGER@xxxxxxxx]
Sent: Wednesday, May 25, 2005 8:26 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Soka|Exchange & Cisco's Unity voicemail

What about Cisco Unity Express?  Good solution for small office

-----Original Message-----
From: Medeiros, Jose [mailto:jmedeiros@xxxxxxxxxxxxxxx] 
Sent: Wednesday, May 25, 2005 10:20
To: [ExchangeList]
Subject: [exchangelist] RE: Soka|Exchange & Cisco's Unity voicemail

Robert brings up a good point. Unity is a nice system, but it would be
nice feature if Cisco would allow users  to have the option to choose
not to recieve there voice messages as an email attachment. 

In some cases were you might have a general voice mail for the company,
or when Sales and Marketing people need separate voice mail other then
there personal account.


-----Original Message-----
From: Robert Lawson [mailto:rlawson@xxxxxxxx]
Sent: Wednesday, May 25, 2005 7:58 AM
To: [ExchangeList]
Subject: RE: [exchangelist] RE: Soka|Exchange & Cisco's Unity voicemail

  Very helpful.  How does Unity define United Messaging and Voice-Mail
with the interface to Exchange?  I believe we have "United Messaging"
where Unity populates AD, and actually logs into Exchange and does a
Thanks, Robert

From: Michael B. Smith [mailto:michael@xxxxxxxxxx]
Sent: Wed 5/25/2005 7:41 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Soka|Exchange & Cisco's Unity voicemail

I've installed a couple of dozen integrations between Unity and

Unity uses an email system (whether it's Exchange or Domino) as a
message store. You cannot have a Unity subscriber without a mailbox.

If Exchange is down, Unity places messages into the local filesystem
until Exchange comes back up.

Now, the various permutations get a little weird, depending on whether
you are doing Unified Messaging or Voice-Mail Only.

However, while there is a compatibility matrix, there is no inherent
requirement that both pieces of software be upgraded at the same time.

From: Robert Lawson [mailto:rlawson@xxxxxxxx] 
Sent: Wednesday, May 25, 2005 10:37 AM
To: [ExchangeList]
Subject: Soka|Exchange & Cisco's Unity voicemail

Hello All,
  We are looking for folks who have interfaced Cisco's Unity voice mail
with Exchange.  Is there a "lite" interface between these two products,
so both products can be upgraded independently, yet voice-mail messages
can still be delivered to Exchange mail boxes.  Also is there a way to
selectively turn-off/on the interface by individual user?
  Our shop: Windows Server 2003; Exchange 2003 Enterprise; Unity 4.0

Robert Lawson
Database Administrator/email Administrator
Soka University of America
1 University Drive
Aliso Viejo, CA. 92656
main: 949.480.4000 fax: 949.480.4001
direct: 949.480.4224 rlawson@xxxxxxxx 

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