Re: Soka|Exchange & Cisco's Unity voicemail

  • From: Jonathan Jesse <jjesse@xxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 26 May 2005 14:47:18 -0400

You still have to have an exchange enabled account to store the
voicemail.  Exchange is currently where the information is stored.

Two ways you can set it up, at least that is the way the explained in
training, was that you could have Unity running and storing messages on
a local instance of Exchange or a different instance of Exchange.

If I was running the AVVID solution in a non-Exchange email shop, I
would store the messages on the local Unity box, where Exchange was
installed.  Unity requires Lotus Notes or Microsoft Exchange to run.  I
have heard that 5.0 will be based on a Linux solution or so the rumors
Hope that clarifies.  For what it is worth before we moved over to the
system I spent time at Cisco going through the Administrating a Cisco IP
Telephony Solution class that covered both Unity and Call Manager that
was absolutely wonderful.

On Thu, 2005-05-26 at 10:52 -0700, Medeiros, Jose wrote:
> Hi Robert, 
> Hmm.. I was not aware that Cisco AVVID now has the option to configure " 
> Unified " and " Non Unified " voice mail extensions on the same Unity system. 
> If so then I am glad that the support call I created withy Cisco back in 2004 
> was  addressed in the new CISCO AVVID release, however in the version that we 
> were running we had to have an Exchange Mailbox for every extension. 
> Regards, 
> Jose Medeiros
> ---------------------------------------------------------------------------------------
> -----Original Message-----
> From: Robert Lawson [mailto:rlawson@xxxxxxxx]
> Sent: Thursday, May 26, 2005 9:10 AM
> To: [ExchangeList]
> Subject: RE: [exchangelist] Re: Soka|Exchange & Cisco's Unity voicemail
> Jose,
>   Just for clarrity's sake.... a "regular" voicemail is read with a phone 
> hand-set?  If so, why would these "non-unified"  users need an account in AD?
> Thanks, Robert
> From: Jonathan Jesse [mailto:jjesse@xxxxxxxx]
> Sent: Thu 5/26/2005 5:54 AM
> To: [ExchangeList]
> Subject: [exchangelist] Re: Soka|Exchange & Cisco's Unity voicemail
> We recently moved over to Cisco's Unity messaging and are using it w/
> Exchange.  Unity requires an Exchange store to keep the voicemails in,
> whether it is local to the Unity server or the Exchange server for the
> company.
> Voicemails are kept on the Exchange server for the company for us.  We
> use two different "flavors" of Unity.  Unified Messaging is where the
> voicemail actually comes into the users mailbox and just regular
> voicemail for some users.
> Those that have PCs or laptops, w/ speakers, use Unified Messaging and
> those that are on WinTerms use just regular voicemail.  For those that
> are Unified Messaging, their voicemail box is their Exchange box.  For
> those non-unified we have created a seperate user in AD,
> (firstnamelastname) no spaces, with a seperate email box.  Then in Unity
> we uncheck the list in global address box portion of it.
> IT works nice and smooth and just keeps trucking away
> On Wed, 2005-05-25 at 10:37 -0400, Robert Lawson wrote:
> > Hello All,
> >   We are looking for folks who have interfaced Cisco's Unity voice
> > mail with Exchange.  Is there a "lite" interface between these two
> > products, so both products can be upgraded independently,
> > yet voice-mail messages can still be delivered to Exchange mail boxes.
> > Also is there a way to selectively turn-off/on the interface by
> > individual user?
> >   Our shop: Windows Server 2003; Exchange 2003 Enterprise; Unity 4.0
> > Thanks,
> > Robert
> > 
> > Robert Lawson
> > Database Administrator/email Administrator
> > Soka University of America
> > 1 University Drive
> > Aliso Viejo, CA. 92656
> > main: 949.480.4000 fax: 949.480.4001
> > direct: 949.480.4224 rlawson@xxxxxxxx
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