RE: Soka|Exchange Archive vendor|Feedback

  • From: "Kantor, Boris" <bkantor@xxxxxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 14 Oct 2005 14:58:54 -0400

So far I did not have any user issues with my test users.  We are
licensed for PST Migrator Component, which integrates PST files into the
Vault.  Outlook extensions plug-in adds handy Search Vaults, Store in
Vault, and Restore from Vault buttons.  User education is important, but
we had no problems with users being confused.



From: Robert Lawson [mailto:rlawson@xxxxxxxx] 
Sent: Friday, October 14, 2005 9:53 AM
To: [ExchangeList]
Subject: RE: [exchangelist] RE: Soka|Exchange Archive vendor|Feedback


Hi Boris,

  I've attached feedback from another forum by Veritas user.  Have you
had similar experience?

Thanks, Robert

We use Enterprise Vault.  We started with our own staff and one other
area.  We hoped that we would not need to train staff in its use, but
it's become apparent that unless people have a reasonable idea of how it
works, they do not get maximum benefit from it.  I now don't give it
unless people have had a chat with support personnel who can explain to
them how it works.  This means that the roll-out to the rest of the
University is very slow.


The issues are:


Most people have set up a folder structure in their PST files.  They
need the folder structure to be in the inbox.

They need to accept an expiry date for the messages (we are looking at 5

If they use the normal delete button in Outlook it only deletes the
shortcut, not the original item.  This can leave them with items in the
vault which they cannot see in Outlook,  only if they do a special vault
search.  This is confusing for them.

They cannot see how much they have stored in the vault, so they cannot
tell when they are reaching their quota limit.  I'm relaxed about
increasing quotas, these are really only there so I can track unattended
mailboxes, the problem is that the users just think it has stopped

Outlook searches can't access vaulted content, so are not as effective
as they should be (a particular issue with Outlook 2003 search folders).
The vault has a good search mechanism, but it means 2 searches instead
of one.


Having said that, I haven't used pst files since we have had the product
(2 years) and wouldn't be without it.



From: Kantor, Boris [mailto:bkantor@xxxxxxxxxxxxxxxxxxx]
Sent: Fri 10/14/2005 5:45 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Soka|Exchange Archive vendor|Feedback

We are using Veritas Enterprise Vault.  So far, so good - - it's doing
what it supposed to.  You may want to look into it.



From: Robert Lawson [mailto:rlawson@xxxxxxxx] 
Sent: Thursday, October 13, 2005 2:07 PM
To: [ExchangeList]
Subject: Soka|Exchange Archive vendor|Feedback


Hello All,

 We are looking to purchase an archiving solution for Exchange.  Our
goal is offer greater mail storage to users and eliminate psft files.
We like the approach that leaves a pointer, or "short cut", to the
archived email; and works with Outlook and OWA.

Our initial list of vendor/product are: Zantac's EAS, H&S's
exchange@PAM, C2C's Archive One Policy.  (Commvault, Veritas and Legato
have not gotten back to me).

 If you have any direct experience with these products or others, I'd
appreciate any feedback you might have.

  We Exchange 2003 Enterprise/Windows 2003 shop.

Thanks, Robert


Robert Lawson

Senior Database Administrator/email administrator

Soka University of America

1 University Drive

Aliso Viejo, CA. 92656

main: 949.480.4000 fax: 949.480.4001

direct: 949.480.4224 rlawson@xxxxxxxx 


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