Further to Raj's explanation, if this is on an Exchange 5.5 box, any account with "service account admin" rights can open any mailbox without further assignment of permissions. In either case, the mailbox will have to be opened from Outlook, but once you've done that you can get to any folder and modify messages; these modifications will be seen at any client, unless it's a POP3 or IMAP client that has downloaded the messages already (and not deleted it from the server for some reason). Greg Lara ---------------------------------------------------------------------------- --------------------------- This e-mail message may contain privileged, confidential and/or proprietary information intended only for the person(s) named. If you are not the intended recipient, please destroy this message, and any attachments, and notify the sender by return e-mail. If you are not the intended recipient(s), or the employee or agent responsible for delivering the message to the intended recipient(s), you are hereby notified that any dissemination, disclosure or copying of this communication is strictly prohibited. ---------------------------------------------------------------------------- --------------------------- -----Original Message----- From: Hazem [mailto:hazemmustafa@xxxxxxxxxxx] Sent: Saturday, September 04, 2004 12:21 PM To: [ExchangeList] Subject: [exchangelist] Sent/Received User's emails Amendment at the Server http://www.MSExchange.org/ Hi Dears, Could an Exchange Admin with full control and access make some changes and amendments to an old Received and/or Sent emails a the user mail box? and save the changes at the Exchange Server and at its original location in the users mailbox? Please advise ? what tools and utilities he would use for that, what methods and steps he would have to do in order to achieve that Regards Hazem