Hello Juan. You did the right thing ran offline defrag. Well, you can check a couple of things. Check if "Deleted item retention time (days) is enabled, if so, how many days. To do it, go to Site, Server, click on Private Information Store properties. You have to wait (the days which is check there + at least one day more) to run another offline defrag after you have deleted a large amount of mailboxes. Also, may be it seems you have deleted 20Gb, because you know, the size inside priv.edb is actually different what is shows. Take a look at on line defragmentation which occurs at night to see how is the real priv.edb size. Look for the event 1221 source MSExchangeIS Private (be sure you are seeing a source from MSExchangeIS Private, not Public) in application Log. The event is "The database has XXX megabytes of free space after online defragmentation has terminated." In this Event you will be sure how much free space your database rooms. Regards, Dêniz Feital GIC - Chiptek / Vésper Tel (11) 3489-7730 Microsoft Certified Systems Engineer -----Original Message----- From: Juan Ibarra [mailto:jibarra@xxxxxxxxxxx] Sent: Thursday, November 07, 2002 1:48 PM To: [ExchangeList] Subject: [exchangelist] Sent and Deleted Items Folders http://www.MSExchange.org/ I am running Exchange 5.5, SP4 on WIN2kserver SP2. My database has almost double in the last year from 24G to 40G this year. Even with less employees this year. I couple of weeks ago I deleted about 20G worth of email from users that were hidden. I then ran an offline defrag hoping to get that space back and to my surprise I only got about 20% back. Any Ideas why? Also, I have been trying to get my users to empty their deleted and sent items folders to no avail. What can I do or use to do it myself from the exchange server as a company wide solution. Best regards, Juan ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: dfeital@xxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')