RE: S.O.S. Upgrade to RTM
- From: "Mulnick, Al" <Al.Mulnick@xxxxxxxxxx>
- To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
- Date: Wed, 17 Sep 2003 13:47:03 -0400
Sounds like the proper version was installed then. You do need to install
the service pack after the reinstall because it's not integrated into the
product. You can download the service pack from Microsoft's web site.
If you reinstall the new version you bought, and it still won't upgrade
properly from the beta version to the educational version, then I would
suggest contacting Microsoft support to see if they can offer a workaround
for it. Since you have a valid copy, they should be able to help out.
You should not have to reinstall from the control panel. You should be able
to install the CD, have the autoplay start the cd or start setup on the root
of the CD and choose the reinstall option. That should take care of it for
you, with the exception of the service pack which you will need to apply
after the reinstall. I suggest also: getting a full backup prior to doing
this; upgrading to post sp-3 hotfix rollup at a minimum after the upgrade.
Again, if you still have a problem with the upgrade, I suggest contacting
your local Microsoft support for a workaround to the version checking that
is going on. I for one would be interested in the workaround that works.
Al
-----Original Message-----
From: Roch Moreau [mailto:rmoreau@xxxxxxx]
Sent: Wednesday, September 17, 2003 1:13 PM
To: [ExchangeList]
Subject: [exchangelist] RE: S.O.S. Upgrade to RTM
http://www.MSExchange.org/
Thank you Al for your time,
Yes it is about "the version Enterprise Microsoft Exchange 2000" in bêta
mode. I buyed an enterprise RTM licence and CD media for this Educational
version.
Actually, we don't have Windows 2003 server and we don't want to deploy
this version for a while if it's possible because we do not deploy a too
recent version taking into account our limited technical resources.
To return to the version of the media, when I start the setup, i have the
choice between standard or enterprise version, therefore CD offers the
possibility of the two versions to us. But, the only difference i see, is
the service pack is not include in this cd. So when we installed the demo
version we updated to Exchange sp3.
Aso, when i reinstall from the Control panel, all the files are copied
from the cd to the hard disk and the setup 'said' : "You must reinstall
all service pack because..."
This is a really curious and very unpleasant problem.
Thank's again
Roch.
> Roch, it sounds like you're trying to reinstall a version that is
different
> from what you installed in beta. By that I mean that you are trying to
> install a standard version over an enterprise version of beta (or vice
> versa). Can you confirm that you have an enterprise beta and are
> reinstalling with an enterprise RTM? Or other?
>
> Also, why not use Exchange 2003? Any particular reason?
>
>
> Al
>
> -----Original Message-----
> From: Roch Moreau [mailto:rmoreau@xxxxxxx]
> Sent: Tuesday, September 16, 2003 11:56 AM
> To: [ExchangeList]
> Subject: [exchangelist] S.O.S. Upgrade to RTM
>
>
> http://www.MSExchange.org/
>
> Hello,
>
> We installed a version Exchange 2000 Enterprise in beta
> mode and we wish to migrate it towards RTM version.
> We have only one Exchange 2000 server. As described in
> article 276206, it is enough to reinstall with RTM
> product.
> http://support.microsoft.com/default.aspx?
> scid=kb;FR;272082 and also
> http://support.microsoft.com/default.aspx?scid=kb;en-
> us;276206
>
> Unfortunately the information store shuts down and the
> following error message is logged in the application
> event log:
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 1182
> Description: Thank you for your participation in the
> Microsoft Exchange Server beta program.
> Your license to use this beta version of the Microsoft
> Exchange Server software has expired.
> Contact Microsoft Corporation.
>
> Moreover, after the reinstallation, the Exchange 2000
> Setup log file display :
> [ 14:25:24 ] Information of configuration of the program
> of installation:
> [ 14:25:24 ] It is about the version Enterprise de
> Microsoft Exchange 2000
> [ 14:25:24 ] This is a copy of evaluation of Microsoft
> Exchange 2000; it expires in 120 days.
>
> When we try to install or reinstall directly from CD
> Exchange RTM, a message indicates to
> us that we cannot install starting from a version
> different such as described also the newspaper
> from installation:
>
> [ 15:08:04 ] Prerequisites for Services Collaboration
> and Transport Microsoft Exchange failed:
> The component "Services Collaboration and Transport
> Microsoft Exchange" cannot be seen assigned
> the action "To reinstall" bus: - You must use the same
> edition of the program of installation of
> Microsoft Exchange 2000 (Enterprise or Server) that that
> of the product installed.
>
> http://support.microsoft.com/default.aspx?scid=kb;en-
> us;297057
> In the register key we have '52983-....': that's reveal
> we have a Exchange 2000 Enterprise Edition - Non-eval -
> French istallation.
>
>
> I hope we should make something else than reinstall the
> Exchange server on a clean server with
> all the complications that implies...
>
> THANK YOU FOR YOUR ASSISTANCE
>
> Roch Moreau.
>
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