RE: S.O.S. Upgrade to RTM

  • From: "Mulnick, Al" <Al.Mulnick@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 16 Sep 2003 13:22:47 -0400

Roch, it sounds like you're trying to reinstall a version that is different
from what you installed in beta.  By that I mean that you are trying to
install a standard version over an enterprise version of beta (or vice
versa).  Can you confirm that you have an enterprise beta and are
reinstalling with an enterprise RTM?  Or other?

Also, why not use Exchange 2003?  Any particular reason?


-----Original Message-----
From: Roch Moreau [mailto:rmoreau@xxxxxxx] 
Sent: Tuesday, September 16, 2003 11:56 AM
To: [ExchangeList]
Subject: [exchangelist] S.O.S. Upgrade to RTM


We installed a version Exchange 2000 Enterprise in beta 
mode and we wish to migrate it towards RTM version. 
We have only one Exchange 2000 server.  As described in 
article 276206, it is enough to reinstall with RTM 
scid=kb;FR;272082 and also;en-

Unfortunately the information store shuts down and the 
following error message is logged in the application 
event log:

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 1182
Description: Thank you for your participation in the 
Microsoft Exchange Server beta program. 
Your license to use this beta version of the Microsoft 
Exchange Server software has expired. 
Contact Microsoft Corporation. 
Moreover, after the reinstallation, the Exchange 2000 
Setup log file display  : 
[ 14:25:24 ] Information of configuration of the program 
of installation:  
[ 14:25:24 ] It is about the version Enterprise de 
Microsoft Exchange 2000 
[ 14:25:24 ] This is a copy of evaluation of Microsoft 
Exchange 2000;  it expires in 120 days.

When we try to install or reinstall directly from CD 
Exchange RTM, a message indicates to 
us that we cannot install starting from a version 
different such as described also the newspaper 
from installation:  

[ 15:08:04 ]  Prerequisites for Services Collaboration 
and Transport Microsoft Exchange failed:  
The component "Services Collaboration and Transport 
Microsoft Exchange" cannot be seen assigned 
the action "To reinstall" bus:  - You must use the same 
edition of the program of installation of 
Microsoft Exchange 2000 (Enterprise or Server) that that 
of the product installed.;en-
In the register key we have '52983-....': that's reveal 
we have a Exchange 2000 Enterprise Edition - Non-eval - 
French istallation.

I hope we should make something else than reinstall the 
Exchange server on a clean server with 
all the complications that implies...  


Roch Moreau. 

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