• From: "Jared Johnson" <JaredsJazz@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sat, 5 Jul 2003 12:38:41 -0400

install the recovery console on your w2k box:;en-us;216417

after getting to the recovery console, go to help there. help will show you
the commands to use (very easy.) issue
the command to show all services running. issue the stop command (or manual
start-up command) for the anti-virus that
you just installed. then reboot your machine as normal. if it's your
anti-virus causing the problem, this will make your machine
usable. I would uninstall your anti-virus as this point and check with
symantec on it's uses for SP4 box.
  -----Original Message-----
  From: Ryan Thomas [mailto:ryan@xxxxxxxxxxxx]
  Sent: Saturday, July 05, 2003 12:24 PM
  To: [ExchangeList]
  Subject: [exchangelist] SOS MAYDAY MAYDAY!
  Importance: High

  Need help guys

  Service packed a server 2000 box to SP4, no problem. Installed Symantec
antivirus small business edition, client install.

  Now the machine boots up but I cannot do anything, the desktop appears and
I can move mouse but not click anything, also get the error at logon 'system
log is full'.

  Tried safe mode boots but have same problem.

  Please save my skin guys, any help is MUCH appreciated before I get fired
on Monday.
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