RE: Requesting data from the Exchange server

  • From: "Mulnick, Al" <Al.Mulnick@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 5 Jan 2004 15:20:36 -0500

As part of the performance investigation, you want to capture perfmon data
to see if the server is bottle-necked.  If it is, you need to determine
where the bottleneck is and what's the intermittent cause.  

The whitepaper, Troubleshooting Exchange Server 2003 Performance will give a
lot of really good ideas on how to isolate and troubleshoot the performance
issues.  It's available from the exchange library at


-----Original Message-----
From: Dan Vanden Bosch [mailto:dvandenbosch@xxxxxxxxxxxxxx] 
Sent: Monday, January 05, 2004 3:19 PM
To: [ExchangeList]
Subject: [exchangelist] Requesting data from the Exchange server

Every couple hours our users will complain that Outlook is freezing up.
Outlook 2002 users will see a box pop up saying "Requesting data from the
Exchange server." I notice that when this occurs, the Exchange server's hard
drive activity lights are on, so there's a lot of disk activity.

This anamoly will sometimes occur around the same time the following event
occurs on the Exchange server's application log:

Event ID: 1000
Type: Error
Source: Userenv
Description: The Group Policy client-side extenstion was passed flags (17)
and returned a failure status error code of (1208).

I'm not sure if the periodic Exchange slow down is because of hardware or
because of that error.

I welcome any advice or suggestions. My plan is to first try adding memory
to the server.

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