RE: Recipient Update Service

  • From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 2 Oct 2002 14:21:37 -0400

I had the similar problem. The only way to fix it was to restart the System 
attendant service, which is effectively restarting all your exchange services. 
I called MS, they could not help me with a solution.

-----Original Message-----
From: Lorie Gordon [mailto:lgordon@xxxxxxxxxxxxxxxxxx]
Sent: Wednesday, October 02, 2002 2:13 PM
To: [ExchangeList]
Subject: [exchangelist] Recipient Update Service

Hey all you gurus!  I am having  an issue when adding new users or making 
changes to DL's on my Exchange 2000 SP2 server.  The problem is:

I create a new user in Active Directory  - No problem.  It shows that it is 
creating a mailbox for the user.  I go into the properties for the user and 
they have no email address - the policy is correct but evidently not working .  
Then I manually add the SMTP address and look at the GAL and the user is not 
there.  I have checked the Recipient Update Service and everything is correct.  
I have done a rebuild and update now  - still no user in GAL.  The user can 
sign on to their workstation but cannot configure mail account.  I have called 
support and they are baffled by this.  All of my configuration seems to be 
correct.  All my other users can send and receive mail, I have no errors in my 
Event Log - I have Diagnostic logging turned to HIGH.  I have ran the LDAP tool 
and I can see that the attribute "ShowAddressList" is null.  This is obviously 
the problem but how do I fix this.  Any ideas would be much appreciated!  I 
have 2 days to fix this before I leave to go to the MEC 2002.  Help me please!

Thanks in Advance, 

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