Hey John, Normally, my clients do a EXmerge on the guy's mailbox and the account is deleted. If for some reason the account is needed again within 30 days, simply create another and reconnect the guy's mailbox. The problem with deletion is that the user will lose all his permissions. The mailbox can be maintained for 30 days, but all his permissions will be lost. Here's what I do here: I use GFI MailEssentials to retain messages from disabled users. I simply put the disabled user's e-mail address on the blacklist, and all messages for that guy are retained on the blacklisted mail folder. I don't lose any mail that should be arriving to the user, and I don't have to create rules and more rules to allow access to the guy's mailbox. If they guy wants the account re-enabled, simply enable it again and remove the rule from MailEssentials. Tiago de Aviz IT Consultant MCP-CNA-AIX-CCNA-CCDA -------------------------------- www.softsell.com.br tiago@xxxxxxxxxxxxxxx -------------------------------- -----Mensagem original----- De: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] Enviada em: sexta-feira, 13 de junho de 2003 14:49 Para: [ExchangeList] Assunto: [exchangelist] Disabling user http://www.MSExchange.org/ I have touched on this subject before of what happens. Now, I need to have a written procedure for the clients. When the client wants a user disabled, not deleted, what is the best practice in regards to the Exchange Mail box? Delete it? If so, is there a way to first copy or save anything the user might have in the mail box? If deleted, then what if they then want the user re-enabled after say 2 weeks? The client likes to disable a user first, then after 30 days delete. The problem is when disabling, the user's mailbox is not longer available, and therefore causes a error during the nightly backup. John Tolmachoff MCSE CSSA Engineer/Consultant eServices For You www.eservicesforyou.com ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: tiago@xxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')