What is your outbound SMTP server? Is it Exchange or are you using some SMTP proxy or appliance? You need to make sure your HELO is stating your fqdn of your mail server. If your Exchange is directly sending to the Internet; you can find this setting in your smtp virtual server; properties, delivery tab, advanced, fully qualified domain name. If you're using a gateway SMTP proxy server then you will need to find the setting there. James Chong Sr. Systems Engineer Simplexity, LLC. 11130 Sunrise Valley Drive, Suite 300 Reston, VA 20191 O (703) 657-4612 C (703) 863-1483 From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo Sent: Thursday, January 24, 2008 4:15 PM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted mail going to my Exchange server, front ended by ISA 2006. ________________________________ From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists) Sent: Thursday, January 24, 2008 3:52 PM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted Email going out of your server or to your server? John T From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo Sent: Thursday, January 24, 2008 12:26 PM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Question on Error #550 5.7.1 Sender ID not permitted One of our customers e-mails was returned to them with the above error message. I e-mailed them a DNSstuff report with this error WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 <http://www.DNSstuff.com/pages/rfc821.htm> 4.3 (and RFC2821 <file:///\\tools\rfc.ch?detail=2821> 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record. mariettacorp.com.s7a1.psmtp.com claims to be invalid hostname 'Postini': <br /> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and Professions Code Section 17538.45 forbids use of this system for unsolicited electronic mail advertisements. <br />mariettacorp.com.s7a2.psmtp.com claims to be invalid hostname 'Postini': <br /> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and Professions Code Section 17538.45 forbids use of this system for unsolicited electronic mail advertisements. <br />mariettacorp.com.s7b1.psmtp.com claims to be invalid hostname 'Postini': <br /> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and Professions Code Section 17538.45 forbids use of this system for unsolicited electronic mail advertisements. <br />mariettacorp.com.s7b2.psmtp.com claims to be invalid hostname 'Postini': <br /> 220 Postini ESMTP 219 y6_13_0c9 ready. CA Business and Professions Code Section 17538.45 forbi They called me back to say that they do not use sender ID and that my Exchange server is configured wrong. I am running Exchange 2003 SP2, IMF, RBL and anti-spam software on the Exchange and ISA2006 servers. Do I have something wrong in my configuration that caused the 550 5.7.1 error. Todd Lemmiksoo Network Administrator All-Mode Communications, Inc. 1725 Dryden Road Freeville, New York 13068 (607) 347-4164 x440 1-877-ALLMODE (toll free) http://www.all-mode.com <http://www.all-mode.com>