[ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
- From: "James Chong" <jchong@xxxxxxxxxxxxxx>
- To: <exchangelist@xxxxxxxxxxxxx>, <exchangelist@xxxxxxxxxxxxx>, <exchangelist@xxxxxxxxxxxxx>
- Date: Fri, 25 Jan 2008 10:06:59 -0500
They do appear to have a SPF record specifying postini as an authorized sender.
Something may not be correct; I would have them verify that their IP range is
correct 208.74.204.5.
C:\Users\jchong>nslookup -q=txt mariettacorp.com
Server: fcrs05.ipcfcdom.inphonic.com
Address: 10.0.1.214:53
Non-authoritative answer:
mariettacorp.com text =
"v=spf1 include:spf.postini.com -all"
C:\Users\jchong>nslookup -q=txt spf.postini.com
Server: fcrs05.ipcfcdom.inphonic.com
Address: 10.0.1.214:53
Non-authoritative answer:
spf.postini.com text =
"v=spf1 ip4:64.18.0.0/20 ip4:207.126.144.0/20 ip4:204.14.232.0/22 ip4:63
.146.199.13/32 ip4:63.146.199.14/32 ip4:68.123.185.46/32 ip4:67.114.133.222/32 i
p4:63.71.11.123/32 ip4:63.71.11.124/32 ip4:208.111.151.5/32 ip4:208.74.204.5/32
-all"
________________________________
From: exchangelist-bounce@xxxxxxxxxxxxx on behalf of James Chong
Sent: Fri 1/25/2008 9:48 AM
To: exchangelist@xxxxxxxxxxxxx; exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
Add their IPs to your global accept list; message delivery; properties;
conection filtering accept. This will exempt all processing.
I"m thinking it's failing because they are going through postini so postinit
says to you helo I"m postini and then sending as their customer's domain.
James
________________________________
From: exchangelist-bounce@xxxxxxxxxxxxx on behalf of Todd Lemmiksoo
Sent: Fri 1/25/2008 9:01 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
I do not know, as I did not get to see the header info.
Todd
________________________________
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists)
Sent: Thursday, January 24, 2008 6:57 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
First, what is their HELO as your server saw it?
BTW, that answer from them unfortunately is the attitude many take, "It is your
problem, not ours."
John T
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Thursday, January 24, 2008 2:41 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
Thanks John. Yes their servers are not sending, using, Sender ID. according to
their Exchange Admin, who called me. To say that I should white list them as he
is not changing their servers.
Now my problem is how do I white list them for Sender ID. I do not see a place
to do this in Message Delivery Properties. Any suggestions?
Todd
________________________________
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists)
Sent: Thursday, January 24, 2008 5:09 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
You are rejecting their email based upon your configuration, in this case
because the HELO of the sending server does not meet the requirements of your
implementation. The DNS report you listed means nothing in this case, since
they are sending out through a different server from what they are receiving on.
What you need to do is review the log or if the postmaster message includes the
sending (email) server HELO. This is what is wrong.
John T
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Thursday, January 24, 2008 1:15 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
mail going to my Exchange server, front ended by ISA 2006.
________________________________
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (lists)
Sent: Thursday, January 24, 2008 3:52 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Question on Error #550 5.7.1 Sender ID not permitted
Email going out of your server or to your server?
John T
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Thursday, January 24, 2008 12:26 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Question on Error #550 5.7.1 Sender ID not permitted
One of our customers e-mails was returned to them with the above error message.
I e-mailed them a DNSstuff report with this error
WARNING: One or more of your mailservers is claiming to be a host other than
what it really is (the SMTP greeting should be a 3-digit code, followed by a
space or a dash, then the host name). If your mailserver sends out E-mail using
this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam
software. This is also a technical violation of RFC821
<http://www.dnsstuff.com/pages/rfc821.htm> 4.3 (and RFC2821
<file://tools/rfc.ch?detail=2821> 4.3.1). Note that the hostname given in the
SMTP greeting should have an A record pointing back to the same server. Note
that this one test may use a cached DNS record.
mariettacorp.com.s7a1.psmtp.com claims to be invalid hostname 'Postini': <br />
220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and Professions Code Section
17538.45 forbids use of this system for unsolicited electronic mail
advertisements. <br />mariettacorp.com.s7a2.psmtp.com claims to be invalid
hostname 'Postini': <br /> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business
and Professions Code Section 17538.45 forbids use of this system for
unsolicited electronic mail advertisements. <br
/>mariettacorp.com.s7b1.psmtp.com claims to be invalid hostname 'Postini': <br
/> 220 Postini ESMTP 224 y6_13_0c9 ready. CA Business and Professions Code
Section 17538.45 forbids use of this system for unsolicited electronic mail
advertisements. <br />mariettacorp.com.s7b2.psmtp.com claims to be invalid
hostname 'Postini': <br /> 220 Postini ESMTP 219 y6_13_0c9 ready. CA Business
and Professions Code Section 17538.45 forbi
They called me back to say that they do not use sender ID and that my Exchange
server is configured wrong. I am running Exchange 2003 SP2, IMF, RBL and
anti-spam software on the Exchange and ISA2006 servers.
Do I have something wrong in my configuration that caused the 550 5.7.1 error.
Todd Lemmiksoo
Network Administrator
All-Mode Communications, Inc.
1725 Dryden Road
Freeville, New York 13068
(607) 347-4164 x440
1-877-ALLMODE (toll free)
http://www.all-mode.com <http://www.all-mode.com/>
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