You need to use Ms event scripting service, and add an event script to the Inbox of your resource mailbox. Every time a meeting is booked, the script will trigger a response. You can get a sample script from the Internet. Just search for "exchange event script". Regards, Raj _____ From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx] Sent: Wednesday, February 11, 2004 9:15 AM To: [ExchangeList] Subject: [exchangelist] Public Folders Question... http://www.MSExchange.org/ Hello all, I am running Exchange 5.5. I have multiple Calendars in public folders that employees can use to reserve meeting rooms. I have now been requested to create a calendar (or drop down selection in existing Meeting room Calendars) for the use of a Video Conferencing device. The helpdesk personnel would like to be notified any time that someone wants to use the Video Conference device. Is there a way (other than a Moderated Folder) to send Helpdesk an e-mail when the device is reserved? Thanks for your ideas, Chris ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------