Hangs? For how long? Sounds like he may have a corrupted message or something, but.... What happens if you use a different version of Outlook? _____ From: Eric Lanyon [mailto:ELanyon@xxxxxxx] Sent: Wednesday, June 02, 2004 2:50 PM To: [ExchangeList] Subject: [exchangelist] Problem User Account http://www.MSExchange.org/ I am running Exchange 2000 and Outlook XP. The problem user is located at a site connected via frame relay connection to the corporate office. When he logs onto the network via his laptop and attempts to open his email (which is on the remote Exchange box) Outlook hangs. If I login as him on our Citrix machine, Outlook (Office SP2 installed) behaves identically as his laptop. If I access his mailbox via OWA, it's fine. I can login as a different user that resides on the same server as the problem account and experience no problems. No other users are reporting problems on that server. His mailbox is about 122MB. On the Citrix server I have deleted his profile and Outlook profiles to no avail. When he is on the local LAN everything is fine, though he did have this problem before when he was at the remote location; then it magically clears. His inbox has at most 100 emails; he keeps it fairly clean. I've looked at the Event Viewer logs on the remote server and nothing jumps out at me. I've done a ping test with several dozen pings; all come back normal. I was thinking of moving the mailbox from the remote server to my server then back to the remote server. Only thing I can come up with.... Does anyone have any suggestions I can try? TIA, eric ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: al.mulnick@xxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist