RE: Probelm with add new contact email address

  • From: "Otto G. Holland" <oholland@xxxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 31 Jul 2002 15:36:46 -0400

Ummm...did you import the contacts from an Exchange 5.5? We did at my job and 
every email bounced. We called Microsoft and got help but it was limited. We 
wrote a small program to change the last cn=name this solved the problem. Note: 
Exchange 2000 is very unforgiving, the problem exist because they are NOT 
unique. See...all members/contacts in each group points to the same 
cn=name...say for instance you have a group called JCPENNY. When you imported 
the list from the old 5.5, the list came over with NO uniqueness. You must 
change the cn=name to the correct user/contact name eg: 
oholland@xxxxxxxxxxxxxxxxx would be cn=oholland and not the group. Does this 
make sense? I hope.
Otto Holland
oholland@xxxxxxxxxxxxxxxxx <mailto:oholland@xxxxxxxxxxxxxxxxx> 

        -----Original Message----- 
        From: ktsuresh [mailto:ktsuresh@xxxxxxxx] 
        Sent: Wed 7/31/2002 3:00 PM 
        To: [ExchangeList] 
        Subject: [exchangelist] Probelm with add new contact email address
        hello ,
        I am facing a problem with exchange2k and outloo-2000. When i try to 
add a new contact to my address book from the GAL,(by double clicking on the 
name from the GAL) the name gets added to the e-mail with the users display 
name.The problem is when i double click on this name the Display entry gets 
resolved to"/o=something/ou=First Administrative Group /cn=Reciepient /cn=name' 
 and under the email tab , it shows blank .Emails to this person bounce back.If 
I explicitly add this person and type-in the email address it works.Also frm 
the GAL if i right click on this person and see properties, everything looks 
fine.(The problem is only with adding this person with a double click).This 
happens to only 2-3 users for other users everything works fine.
        Any ideas appreciated.
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